Service Assets

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Home > Service Manager > Service Portfolio > Service Details > Assets

Introduction

Associating the assets which support a service helps support quicker Incident and or Problem resolutions by making it quick and easy to understand what infrastructure is directly used to provide each service. Change management can benefit from visualizing impact when considering implementing changes to a service, or assets which support a service.

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Linking Assets

Service Assets.png

Use the Search field to find assets which you wish to link to the Service and use the Link button to associate them to the Service.

  • Any linked assets will be visible in the Linked Asset Section
  • If you need to unlink assets from the service use the Remove button next to the asset you wish to unlink

Launch Explorer (Configuration Manager Plugin)

If you have installed the Configuration Manger application on your instance, the Ciexplorer service Asset.png icon will appear next to each linked asset, allowing the launching of the Configuration Item Explorer in a new tab.