Publish Action Item

Introduction

The Publish Action item is a feature of the Problem and Known Error records that allows you to generate a customer friendly definition of the issue and have it published to the portals. The publishing of a Problem or Known Error record gives greater visibility to customers of potential issues that they may experience.

Features

• Description
• Include Workaround
• Language
• Status
• Visibility

Portals

• Known Issues
• Me Too