Publish Action Item
Introduction
The Publish Action item is a feature of the Problem and Known Error records that allows you to generate a customer friendly definition of the issue and have it published to the portals. The publishing of a Problem or Known Error record gives greater visibility to customers of potential issues that they may experience.
Features
- Description
- Include Workaround
- Language
- Status
- Visibility
Portals
- Known Issues
- Me Too