Difference between revisions of "Multi-Select Actions"
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(Created page with "__NOTOC__Home > Service Manager == Introduction == It is possible to multi-select requests on the request list, and expose additional action options which can ...") |
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Assign one or more requests to another team or analyst from the request list. Read more about request assignment, available teams and analyst presence and availability indicators '''[[Assign|here]]''' | Assign one or more requests to another team or analyst from the request list. Read more about request assignment, available teams and analyst presence and availability indicators '''[[Assign|here]]''' | ||
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| + | === Boards === | ||
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| + | Add the selected requests to an existing board and board list. Learn more about boards | ||
Revision as of 19:18, 14 September 2016
Home > Service Manager
Introduction
It is possible to multi-select requests on the request list, and expose additional action options which can be applied to the selected requests.
- Individually select each request using the tick box next to each request
- Alternatively hold Shift when selecting the first request, and then select another request and it will automatically select all requests in between
Once a selection has been made, multi-select options become available in the menu bar.
Assign
Assign one or more requests to another team or analyst from the request list. Read more about request assignment, available teams and analyst presence and availability indicators here
Boards
Add the selected requests to an existing board and board list. Learn more about boards