Live Chat Notifications

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Lc notifications.png

Introduction

In Hornbill Live Chat an Organisation is used to send all members a notification when a new chat sessions is started.

Configuration

  • Open Hornbill Administration
  • Click on the Hornbill Live Chat Tile
  • Click on Configuration
From here you can select a Notification Team the drop down shows you all Organisations within the Hornbill System, if you do not already have one with the correct members then take a look Here.

Translation

A maximum of 50 requests are loading onto the list at a time. If you have more than 50 these will automatically load as you scroll down the list. By not loading every request at one time, the performance is improved.

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