Difference between revisions of "Live Chat Notifications"

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===Translation===
 
===Translation===
A maximum of 50 requests are loading onto the list at a time. If you have more than 50 these will automatically load as you scroll down the list. By not loading every request at one time, the performance is improved.
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The following translations keys are used to generate the Notification content:
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* guest.com.hornbill.livechat.portals.portal.session.notification.new.content - '''New Chat Session Has been Started By %1'''
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* guest.com.hornbill.livechat.portals.portal.session.notification.new.title - '''New Chat Session %1 has been started'''
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<span style="color: red">Note: the '''%1''' is both translations is important and used to allow the system to inject the markup to make the name or chat session id clickable.</span>
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[[File:Lc_notification_strings.png]]

Revision as of 08:06, 25 July 2016

Home > Live Chat > Notifications

Lc notifications.png

Introduction

In Hornbill Live Chat an Organisation is used to send all members a notification when a new chat sessions is started.

Configuration

  • Open Hornbill Administration
  • Click on the Hornbill Live Chat Tile
  • Click on Configuration
From here you can select a Notification Team the drop down shows you all Organisations within the Hornbill System, if you do not already have one with the correct members then take a look Here.

Translation

The following translations keys are used to generate the Notification content:

  • guest.com.hornbill.livechat.portals.portal.session.notification.new.content - New Chat Session Has been Started By %1
  • guest.com.hornbill.livechat.portals.portal.session.notification.new.title - New Chat Session %1 has been started

Note: the %1 is both translations is important and used to allow the system to inject the markup to make the name or chat session id clickable.

Lc notification strings.png