Difference between revisions of "Live Chat Notifications"

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__NOTOC__[[Main Page|Home]] > [[Live Chat]] > Notifications
 
__NOTOC__[[Main Page|Home]] > [[Live Chat]] > Notifications
[[File:lc_notifications.png |right|400px]]
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</div>
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==Introduction==
 
==Introduction==
 
In Hornbill Live Chat an Organisation is used to send all members a notification when a new chat sessions is started.
 
In Hornbill Live Chat an Organisation is used to send all members a notification when a new chat sessions is started.
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|style="width:22%; border-style: solid; border-width: 1px; border-color:#e6e6e6; background-color:#f2f2f2;"|
  
=== Configuration ===
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== Related Articles ==
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:* [[Navigation]]
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|}
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[[File:lc_notifications.png |right|400px]]
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==Configuration==
 
* Open Hornbill Administration
 
* Open Hornbill Administration
 
* Click on the Hornbill Live Chat Tile
 
* Click on the Hornbill Live Chat Tile
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::From here you can select a '''Notification Team''' the drop down shows you all Organisations within the Hornbill System, if you do not already have one with the correct members then take a look [[Organisation | Here]].
 
::From here you can select a '''Notification Team''' the drop down shows you all Organisations within the Hornbill System, if you do not already have one with the correct members then take a look [[Organisation | Here]].
  
===Translations===
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==Translations==
 
The following translations keys are used to generate the Notification content:
 
The following translations keys are used to generate the Notification content:
 
* guest.com.hornbill.livechat.portals.portal.session.notification.new.content - '''New Chat Session Has been Started By %1'''
 
* guest.com.hornbill.livechat.portals.portal.session.notification.new.content - '''New Chat Session Has been Started By %1'''

Revision as of 08:07, 22 July 2017

Home > Live Chat > Notifications

Introduction

In Hornbill Live Chat an Organisation is used to send all members a notification when a new chat sessions is started.

Related Articles

Lc notifications.png

Configuration

  • Open Hornbill Administration
  • Click on the Hornbill Live Chat Tile
  • Click on Configuration
From here you can select a Notification Team the drop down shows you all Organisations within the Hornbill System, if you do not already have one with the correct members then take a look Here.

Translations

The following translations keys are used to generate the Notification content:

  • guest.com.hornbill.livechat.portals.portal.session.notification.new.content - New Chat Session Has been Started By %1
  • guest.com.hornbill.livechat.portals.portal.session.notification.new.title - New Chat Session %1 has been started

Note: the %1 is both translations is important and used to allow the system to inject the markup to make the name or chat session id clickable.

Lc notification strings.png