Difference between revisions of "IT Operations Management"

Revision as of 05:46, 10 March 2020

ITOM

Introduction

Hornbill's IT Operations Management (ITOM) includes administrative processes and support for software and hardware that allow you to execute routine tasks to support and control the IT services and IT infrastructure.

Hornbill ITOM is based around a number of key components of which are hosted within the Hornbill cloud. This includes Site Integration Services, Inventory Manager, Job Queue, Job Scheduling, Installed Packages, Runbooks, and a Package Creator.

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 {{bluebanner|ITOM|[[:Category:ITOM|Index]]}}
-{{IntroAndLinks|Hornbill's IT Operations Management (ITOM) provides an agent-less discovery and inventory generation of networked computer devices, as well as IT automation and Orchestration. Allowing for Jobs to be pushed or scheduled for execution on managed devices, to facilitate configuration changes, installations, upgrades, removals and many other tasks.
+{{IntroAndLinks|Hornbill's IT Operations Management (ITOM) includes administrative processes and support for software and hardware that allow you to execute routine tasks to support and control the IT services and IT infrastructure.
-Pre-created packages are provided and maintained by Hornbill which can be executed as Jobs on computer devices and used within Run Books to provide Orchestration. It is also possible for packages to be created by third party developers or in house.
+Hornbill ITOM is based around a number of key components of which are hosted within the Hornbill cloud.  This includes Site Integration Services, Inventory Manager, Job Queue, Job Scheduling, Installed Packages, Runbooks, and a Package Creator.
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Difference between revisions of "IT Operations Management"

Revision as of 05:46, 10 March 2020

Introduction

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