Difference between revisions of "Hornbill Switch-On Plus Services"

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==The Switch-On Plus service aims to accommodate those situations where:-==
 
==The Switch-On Plus service aims to accommodate those situations where:-==
  
Through the bespoke option, we can create a set of activities to achieve the desired outcome and by the desired date.  These must be created and agreed with the Product Specialist teamIn addition, your Primary Product Specialist may choose to utilise multiple Product Specialists (subject to planning and resource availability) to expedite the configuration of your Hornbill Instance, ensuring that the work is completed by the time agreed.
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* '''Requirements Capture Session'''
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:* It is essential that all the Services and Processes are configured shortly after the standard Switch-On and so a set of Requirements Capture sessions must be completed ahead of the implementationEqually, it may be that additional effort is required once the implementation is complete to continue to configure and get Hornbill ready for Go Live
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Revision as of 11:26, 23 May 2017

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Hornbill's Switch-On Plus.


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Introduction

For those only requiring the essential elements to perform an evaluation of Hornbill, no additional effort would be required. We do however understand that not all customers are the same and for some, more in-depth assistance will be requested.

The Switch-On Plus service aims to accommodate those situations where:-

  • Requirements Capture Session
  • It is essential that all the Services and Processes are configured shortly after the standard Switch-On and so a set of Requirements Capture sessions must be completed ahead of the implementation. Equally, it may be that additional effort is required once the implementation is complete to continue to configure and get Hornbill ready for Go Live