Guest Accounts

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Introduction Guest accounts reflect the "Contacts" that you have configured in Hornbill. Contacts represent those individuals working for other organisations outside of your own, such as the external organisations you support or perhaps your suppliers. To find out how to create and manage your contact records, click here: Managing Contact Records The Guest Account area in Hornbill Administration is where you manage their access to the Hornbill Customer Portal which involves setting their access status, setting a portal login id, and also the opportunity to set them a password.

Related Articles Contacts Portal Accounts

• Associated to Portal

Associate the selected contact records to one of the available portals. This is required in order for the contact to login to the customer portal

• Set Login ID

Set a unique ID that the user will use to login to the customer portal

• Set Password

Set a password for the contact to be used with their ID to login to the customer portal

Contacts use the "Customer" Portal which is found at https://customer.hornbill.com/<instanceName>/ |style="width:5%"| | |style="width:22%; border-style: solid; border-width: 1px; border-color:#e6e6e6; background-color:#f2f2f2;"|

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