Guest Accounts

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Home > Administration > System > Manage Portals > Guest Accounts

Introduction

"Guest accounts" reflect the "Contacts" that you have configured in Hornbill. Contacts represent those individuals working for other organisations outside of your own, such as the external organisations you support or perhaps your suppliers. To find out how to create and manage your contact records, click here: Managing Contact Records

The Guest Account area in Hornbill Administration is where you manage their access to the Hornbill Customer Portal which involves setting their access status, setting a portal login id, and also the opportunity to set them a password.

Contacts use the "Customer" Portal which is found at https://customer.hornbill.com/<instanceName>/

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