Guest Account Templates
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IntroductionGuest Account templates are used to create a standard set of settings which can then be used to create contact records through auto provisioning.
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Guest Account Templates are only applicable if you intend to utilise auto-provisioning and have external contact records configured in Hornbill. Guest Account Templates are only used in conjunction with the Customer Portal.
Template Details
Basic Information
- Template Name
- More than one template can be created. This will allow you to identify this particular template within the list of templates.
- Job Title
- The job title of the contact being created
- Company
- The company that the contact belongs to
Regional Settings
- Language
- This will set the language for the contact. The language set against the contact will determine the language that the Customer Portal is presented to them.
- Timezone
- This will set the timezone that the user resides in. This will ensure that date/time information presented to them in the portals is displayed using their time.
Portal Access
- Access
- This will allocate the initial access for the contact. They can either be set for immediate access by selecting Suspended or they can be granted immediate access by selecting Approved