Google Forms
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Create Your Google Form
This part of the setup requires that you have a Google account.
- Open your Internet Browser and navigate to google.com and login into the account you wish to use to create the Form
- From the Google Apps menu, find the Forms app and select to open
- Under the Start a New Form section select Blank
- Add a title to your form
- Click on the default question that has been provided
- Change Untitled Question to Request Reference. This first question will be used to hold the Request ID that it is linked with and will be prepopulated (Create a Pre-filled Link)
- Change the question type to Short Answer
- At this point you can optionally add more questions, but it is not required. Additional questions will be covered in Map Questions to Custom Fields