Difference between revisions of "Google Forms"
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{{Section| | {{Section| | ||
== Create a Pre-filled Link == | == Create a Pre-filled Link == | ||
+ | Google Forms are generally accessed by sending a link to the person that you want to complete the form. A ''Pre-filled Link'' not only provides the link, but it also contains answers to one or more questions that automatically get populated on the form. This will be used to populate the ''Request Reference'' question in order to link the Form with an existing Service Manager Request. | ||
+ | # On the Form Designer page, click on the ''More'' menu (vertical ellipse button) located in the top right | ||
+ | # Select the menu item labled ''Get Pre-filled Link'' | ||
+ | # Add a random Request Reference to the Request Reference question | ||
+ | # Click on the ''Get Link'' button | ||
+ | # On the bottom left of your screen you will be presented with an option to '''COPY LINK''' | ||
+ | # Click on '''COPY LINK''' to copy the link to your clipboard | ||
+ | # Test the link by opening a new browser tab and pasting the link in the URL. This will take you to the form with the first answer pre-filled with the request reference. | ||
+ | # You will notice that within the link, the request reference is clearly visible. Save and store this link for later use within your BPMs or Auto Tasks. | ||
|}} | |}} |