Difference between revisions of "FAQ:Hornbill Success Plans"
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| − | ==What are the Hornbill Success Plans | + | ==What are the Hornbill Success Plans?== |
The Hornbill Success plans are the way in which we deliver support and other expert services to you as a Hornbill customer. These success plans vary in respect to what is covered and how much they cost. | The Hornbill Success plans are the way in which we deliver support and other expert services to you as a Hornbill customer. These success plans vary in respect to what is covered and how much they cost. | ||
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We will help you to determine what level of plan you require during of your 30 Day Trial and Switch On as we get to understand your requirements and more importantly how your organisation plans to use Hornbill. | We will help you to determine what level of plan you require during of your 30 Day Trial and Switch On as we get to understand your requirements and more importantly how your organisation plans to use Hornbill. | ||
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| + | ==How much are the Hornbill Success Plans? | ||
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| + | Pricing for the Hornbill Success Plans are published on the Hornbill website: [https://www.hornbill.com/support/ Hornbill Success Plans] | ||
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| + | ==How long does the plan run for?== | ||
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| + | Hornbill Success Plans are purchased over a 12 month period and are payable in advance. You then have the duration of the plan to call off any Expert Services Credits that are included in the plan. | ||
Revision as of 11:19, 1 December 2015
What are the Hornbill Success Plans?
The Hornbill Success plans are the way in which we deliver support and other expert services to you as a Hornbill customer. These success plans vary in respect to what is covered and how much they cost.
All Hornbill customers get the Hornbill Essential Success plan as standard, this is included in your subscriptions.
Should you require a higher level of support and engagement form Hornbill then we have a range of options to suit, these include
We will help you to determine what level of plan you require during of your 30 Day Trial and Switch On as we get to understand your requirements and more importantly how your organisation plans to use Hornbill.
==How much are the Hornbill Success Plans?
Pricing for the Hornbill Success Plans are published on the Hornbill website: Hornbill Success Plans
How long does the plan run for?
Hornbill Success Plans are purchased over a 12 month period and are payable in advance. You then have the duration of the plan to call off any Expert Services Credits that are included in the plan.