Difference between revisions of "Customer Portal"

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__NOTOC__[[Main Page|Home]] > [[Service Manager]] > Self Service
 
__NOTOC__[[Main Page|Home]] > [[Service Manager]] > Self Service
 
== Introduction ==
 
== Introduction ==
Service Manager provides a Self Service capability which allows both users and contacts to ask for help and keep track of progress and updates for any outstanding issue that have been raised.  The Service Manager Self Service for users is access through the Service Portal.  Contacts access Self Service through the Customer Portal.
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Service Manager provides a Self Service capability which allows both users and contacts to ask for help and keep track of progress and updates for any outstanding issue that have been raised.  The Service Manager Self Service for users is accessed through the Service Portal.  Contacts access Self Service through the Customer Portal.
 
 
  
 
== Requests ==
 
== Requests ==

Revision as of 14:52, 14 July 2015

Home > Service Manager > Self Service

Introduction

Service Manager provides a Self Service capability which allows both users and contacts to ask for help and keep track of progress and updates for any outstanding issue that have been raised. The Service Manager Self Service for users is accessed through the Service Portal. Contacts access Self Service through the Customer Portal.

Requests

Reporting an Issue

Viewing and Updating an Issue

Feedback

Services