Difference between revisions of "Corporate Service Level Agreements"
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__NOTOC__[[Main Page|Home]] > [[Service Manager]] > [[Services]] > Service Level Agreements | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > [[Services]] > Service Level Agreements | ||
== Introduction == | == Introduction == | ||
| − | + | The Service Level Agreements or SLAs allow you to define a combination of Service Levels and Service Level Targets | |
* Name | * Name | ||
Revision as of 20:51, 3 October 2016
Home > Service Manager > Services > Service Level Agreements
Introduction
The Service Level Agreements or SLAs allow you to define a combination of Service Levels and Service Level Targets
- Name
- Description
- Work Calendars
- Service Levels
- Service Level Targets
- Response Target
- Resolution Target
- Manage Rules