Difference between revisions of "Contacts"
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| − | A Contact is a type of user. A Contact is someone who has the ability to request service, usually by Self-service, from you but doesn't have the ability to collaborate within [[What_is_Hornbill_ITSM? | Hornbill]] as a [[What_are_Co-Workers? | Co-worker]] would be able to. This will normally be an individual in one of your customer’s [[What_are_Organisations? |organisations]]. | + | [[File:Contact.png]] A Contact is a type of user. A Contact is someone who has the ability to request service, usually by Self-service, from you but doesn't have the ability to collaborate within [[What_is_Hornbill_ITSM? | Hornbill]] as a [[What_are_Co-Workers? | Co-worker]] would be able to. This will normally be an individual in one of your customer’s [[What_are_Organisations? |organisations]]. |
Revision as of 13:14, 17 March 2014
A Contact is a type of user. A Contact is someone who has the ability to request service, usually by Self-service, from you but doesn't have the ability to collaborate within Hornbill as a Co-worker would be able to. This will normally be an individual in one of your customer’s organisations.