Difference between revisions of "Connections Action Item"
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__NOTOC__[[Main Page|Home]] > [[Service Manager]] > Connections | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > Connections | ||
== Introduction== | == Introduction== | ||
| − | [[File:connectionsIcon.png]] | + | [[File:connectionsIcon.png|right]] |
A Request in Service Manager is generally provided to support or fulfill a request for an individual. However, there can often be times when there are other people that my have a connection to a particular request. For example, a change request may have been raised for an individual, but over time others might ask for the same change. These additional people can be added as ''Interested'' connections. | A Request in Service Manager is generally provided to support or fulfill a request for an individual. However, there can often be times when there are other people that my have a connection to a particular request. For example, a change request may have been raised for an individual, but over time others might ask for the same change. These additional people can be added as ''Interested'' connections. | ||
Revision as of 06:12, 5 February 2016
Home > Service Manager > Connections
Introduction
A Request in Service Manager is generally provided to support or fulfill a request for an individual. However, there can often be times when there are other people that my have a connection to a particular request. For example, a change request may have been raised for an individual, but over time others might ask for the same change. These additional people can be added as Interested connections.
Adding a Connection
- Search
- Connection Type