Cloud Automation

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Home > Integration > Business Process Automation & Orchestration > Integration Call

Introduction

The Cloud Automation node can be invoked from the business process designer and is used to call either iBridge automations, HP Operations Orchestration Flows. or Microsoft Orchestrator Runbooks

Related Articles

Using the Integration Call Node

BPM Integration Call.png

Adding the Integration Call Node

Setting up a new Integration Call node within a Business Process is as follows:

  • Within the Business Process designer an Integration Call Node can be placed on the canvas.
  • Click on the Cog icon to open the configuration options
  • Display - Give the Integration Call a display name for how it will appear on the business process design canvas



Connector

Integration-Call-2.png

By Default the Hornbill Integration Bridge connector will be present.

  • If you have configured any Business Process Connectors using Microsoft Orchestrator or HP Operations Orchestration, these will also be available from the drop down.
  • Select the connector you wish to use





Method

Integration-Call-3.png
  • Clicking the ellipsis on Method allows you to browse the content catalogue for the given Integration Connector, and then to select a method to use within your Business Process.
  • In the example shown the content catalogue of the Hornbill Integration Bridge is listed.
  • Click to expand each solution, to see the available Methods for each solution
  • Select the Method you wish to use
  • Result Reference - Where you are using multiple Integration Call Nodes in your business process, it is good practise to give each Integration Call and Result Reference a unique name. With each Method having the ability to return Output parameters such as an ID, Reference number etc you may want to use these Output parameters in other business process nodes, and they will be identified in your variable picker by their Result Reference name.
  • If a unique name is not given, every result reference option in the variable picker will be represented with the default Integration name.
  • Continue on Error - By default this is set to No and the business process will not continue if the integration call fails.
  • Change this to Yes if you wish the business process to continue even if the integration call fails.

Request Credentials

  • If using the Hornbill Integration Bridge, Once a method has been selected you will need to select a Credential from the Request Credentials list.
  • The available credentials are populated via KeySafe , the list is filtered based on the Authentication Type required by the Integration method.
  • If the list is empty the type of credential is shown by hovering the mouse over the i against the credential. You can go to KeySafe and create a set of credentials for the type of method you are trying to use.

Examples

  • You would need to define in KeySafe the Twitter account credentials you want to tweet from, or the ServiceNow instance you want to create an Incident on, and which user account you want to create the Incident in the context of.
  • You can create multiple set's of credentials for the same Methods, for example if you wanted to tweet from different Twitter Accounts, you can create different request credentials for each Twitter account in KeySafe and then select which one to use from the Request Credentials for the Twitter Methods in each Integration Call node you configure.

Parameters

Integration-Call-4.png

Each Method will have a set of specific request parameters (Inputs). These are the inputs which you can pass to the solution you are integrating too.

  • Request Parameters marked with the red Mandatory marker must be populated
  • You can use the Variable Picker on request parameter fields to pass in variable values from request attributes such as Progressive Capture Answers, Custom Field Values, Task Outcomes, Request Service, Customer attributes.
  • Depending on the method chosen, the request parameter fields may contain Data Provider values from the solution you are integrating too, for example in ServiceNow LogIncident, the actual State, Impact, Urgency values from the ServiceNow Instance specified in the chosen Request Credentials will be available to you to choose from.

Response Parameters

Most methods will return Response Parameters (Outputs) once they complete. You may wish to use these later or further down your business process. For example if you chose to create a new Board using the Trello CreateBoard method, one of the response parameters will be the newly created boards id. This id can then be used as a request(input) parameter for another integration call, or example if you wanted to add a List or Card to the Trello Board.

  • The Response Parameters will be available to use from the Variable Picker and will be listed under each Result Reference name.

Documentation

Click on the Documentation.png icon to view information relating to the input and output parameters for the method.

More information is also available on each solution via the iBridge page