Difference between revisions of "Category Action Item"
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:* [[Service Manager Request Types|Request Types]] | :* [[Service Manager Request Types|Request Types]] | ||
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| + | == Selecting a Category == | ||
| + | === Category Tree === | ||
| + | The category tree can be expanded by clicking on each node. Nodes that display an arrow indicate that there are more categories beneath it. The different levels of the category tree can be expanded or collapsed by clicking on these arrows. | ||
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| + | By clicking on a category, the category will become selected. The selection of the last category in a branch can be enforced using the Service Manager setting '''guest.servicemanager.request.category.request.enforceLastItem''' | ||
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| + | Once a category has been selected, it can be changes by either | ||
| + | * Selecting another category | ||
| + | * Selecting the highlighted category a second time | ||
| + | * Clicking on the ''Remove'' button | ||
[[Category:Service Manager]] | [[Category:Service Manager]] | ||
Revision as of 22:48, 20 December 2019
| Home > Service Manager > Request Types > Category Action Item | Index |
IntroductionThe Category Action Item lets you select the request category against the request |
Related Articles |
Selecting a Category
Category Tree
The category tree can be expanded by clicking on each node. Nodes that display an arrow indicate that there are more categories beneath it. The different levels of the category tree can be expanded or collapsed by clicking on these arrows.
By clicking on a category, the category will become selected. The selection of the last category in a branch can be enforced using the Service Manager setting guest.servicemanager.request.category.request.enforceLastItem
Once a category has been selected, it can be changes by either
- Selecting another category
- Selecting the highlighted category a second time
- Clicking on the Remove button