Difference between revisions of "Cancel Action Item"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/cancel-action/ Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|Cancel Action|link=https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/cancel-action/]] | ||
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__NOTOC__[[Main Page|Home]] > [[Service Manager]] > Cancel Action Item | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > Cancel Action Item | ||
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== Related Articles == | == Related Articles == | ||
| − | + | :* [[Service_Manager_Business_Process_Workflow#Access_Control|Access Control]] | |
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The following system settings can be managed by your system administrator to control the behaviour once a request has been cancelled. These settings are available in the admin console: '''Home > Service Manager > Application Settings''' | The following system settings can be managed by your system administrator to control the behaviour once a request has been cancelled. These settings are available in the admin console: '''Home > Service Manager > Application Settings''' | ||
| − | * webapp.view.ITSM.serviceDesk.requests.cancel.cancelRelatedActivities | + | * '''webapp.view.ITSM.serviceDesk.requests.cancel.cancelRelatedActivities''' - This will cancel related activities when a request is cancelled |
| − | This will cancel related activities when a request is cancelled | ||
| − | * guest.app.requests.notification.notificationType.cancelTeam | + | * '''guest.app.requests.notification.notificationType.cancelTeam''' - Notification type for the team that a cancelled request is assigned to |
| − | Notification type for the team that a cancelled request is assigned to | ||
| − | * guest.app.requests.notification.notificationType.cancel | + | * '''guest.app.requests.notification.notificationType.cancel''' - Notification type for the owner that a cancelled request is assigned to |
| − | Notification type for the owner that a cancelled request is assigned to | + | --> |
| + | [[Category:HDOC]] | ||
Latest revision as of 18:18, 10 April 2024
This document can now be found at its new location in the Hornbill Document Library.
