Authorisation Action Item

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Introduction

The Authorisation Action within a request allows for the selection of authorisors who will be sent an authorisation task. Updates are recorded in the Timeline of the request, alongside the other update types to provide an audit trail of all actions for each request. This action item is only displayed when the [[Service_Manager_Business_Process_Workflow#Suspend|Wait for List of Request Authorisers has been used in a BPM Workflow and this node has been reached.

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