Difference between revisions of "Assign Action Item"

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__NOTOC__[[Main Page|Home]] > Service Manager
 
__NOTOC__[[Main Page|Home]] > Service Manager
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== Introduction ==
 
== Introduction ==
  

Revision as of 17:14, 14 September 2016

Home > Service Manager

Assign Analyst Status.png

Introduction

The Assign Action allows a user to assign or reassign the request to another team or specific individual.

Available Teams

When viewing the teams which you can assign the request too, the drop down will only display the teams which support the Service which the request has been logged against. Read more about Supporting teams here

Analysts Presence and Availability