Service Manager Config: Difference between revisions

From Hornbill
Jump to navigation Jump to search
No edit summary
No edit summary
Line 18: Line 18:


| style="width:250px;border:2px solid #AAA; padding:1em;" |
| style="width:250px;border:2px solid #AAA; padding:1em;" |
[[File:ServiceDeskCard.png|300px|link=Service Desk Administration]]
[[File:ServiceDeskCard.png|300px|center|link=Service Desk Administration]]
| style="width:250px; border:2px solid #AAA; " |  
| style="width:250px; border:2px solid #AAA; " |  
[[File:SubStatusCard.png|300px|link=Global Request Sub-statuses]]
[[File:SubStatusCard.png|300px|center|link=Global Request Sub-statuses]]
| style="width:250px; border:2px solid #AAA; padding:1em;" |  
| style="width:250px; border:2px solid #AAA; padding:1em;" |  
[[File:SMRelationshipsCard.png|300px|link=Service Manager Relationships]]
[[File:SMRelationshipsCard.png|300px|center|link=Service Manager Relationships]]


|-
|-
Line 29: Line 29:


| style="width:250px; border:2px solid #AAA; padding:1em;" |  
| style="width:250px; border:2px solid #AAA; padding:1em;" |  
[[File:AssessmentCard.png|300px|link=Service Manager Assessments]]
[[File:AssessmentCard.png|300px|center|link=Service Manager Assessments]]
| style="width:250px;border:2px solid #AAA; padding:1em;" |
| style="width:250px;border:2px solid #AAA; padding:1em;" |
[[File:RequestSettingsCard.png|300px|link=Request Settings]]
[[File:RequestSettingsCard.png|300px|center|link=Request Settings]]


|}
|}

Revision as of 00:37, 17 December 2019

Home > Administration > Service Manager > Configuration Index

Introduction

The Configuration options allow you to define how certain areas of Service Manager work including setting up your Service Desk, Relationships between different Service Manager entities, Sub-statuses, and default settings for requests.

Related Articles

ServiceDeskCard.png
SubStatusCard.png
SMRelationshipsCard.png
AssessmentCard.png
RequestSettingsCard.png