Connections Action Item: Difference between revisions

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__NOTOC__[[Main Page|Home]] > [[Service Manager]] > Connections
__NOTOC__[[Main Page|Home]] > [[Service Manager]] > Connections
== Introduction==
== Introduction==
A Request in Service Manager is generally provided to support or fulfill a request for an individual.  However, there can often be times where there are other people that my have a connection to a particular request.
A Request in Service Manager is generally provided to support or fulfill a request for an individual.  However, there can often be times when there are other people that my have a connection to a particular request. For example, a change request may have been raised for an individual, but over time others might ask for the same change.  These additional people can be added as ''Interested'' connections.


== Adding a Connection==
== Adding a Connection==

Revision as of 06:07, 5 February 2016

Home > Service Manager > Connections

Introduction

A Request in Service Manager is generally provided to support or fulfill a request for an individual. However, there can often be times when there are other people that my have a connection to a particular request. For example, a change request may have been raised for an individual, but over time others might ask for the same change. These additional people can be added as Interested connections.

Adding a Connection

  • Search
  • Connection Type

Managing Connections

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Administration