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===Request Reference=== | ===Request Reference=== | ||
In the section [[#Create Your Google Form|Create Your Google Form]] you will have added your first question to your form. This question titled ''Request Reference'' is the link between this form and an existing request in Service Manager. If you wish to have a different title than ''Request Reference'' you will need to update the following line of code to match the title of the question. | |||
[[File:ScriptRequestReference.png|right|border|link=]] | [[File:ScriptRequestReference.png|right|border|link=]] | ||
{{bullet1|<nowiki>itemResponses[i].getItem().getTitle() === "Request Reference"</nowiki>|Make sure that the text ''Request Reference'' matches the title of the question in the form that will hold the reference ID}} | {{bullet1|<nowiki>itemResponses[i].getItem().getTitle() === "Request Reference"</nowiki>|Make sure that the text ''Request Reference'' matches the title of the question in the form that will hold the reference ID}} | ||
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