Corporate Service Level Agreements: Difference between revisions

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* Service Levels
* Service Levels
* Service Level Targets
* Service Level Targets
* Response Target
* Resolution Target
* Manage Rules
* Manage Rules

Revision as of 20:45, 3 October 2016

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Introduction

  • Name
  • Description
  • Work Calendars
  • Service Levels
  • Service Level Targets
  • Response Target
  • Resolution Target
  • Manage Rules