Difference between revisions of "External Authorisation"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-config/customize/workflows/external-authorization Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|External Authorization|link=https://docs.hornbill.com/servicemanager-config/customize/workflows/external-authorization]] | ||
| + | <!-- | ||
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<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
__NOTOC__ | __NOTOC__ | ||
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[[File:External_Auth_Email.png|300px|right]] | [[File:External_Auth_Email.png|300px|right]] | ||
| − | The external authorization email will be sent to the recipient using a preset email | + | The external authorization email will be sent to the recipient using a preset email and using direct outbound. |
| − | * The from address | + | * The From address can be configured on the node |
| + | * If the From address is not specified, the node will use the from address as '''<INSTANCENAME>-mail@live.hornbill.com''' | ||
* It is not possible to choose or configure the email template | * It is not possible to choose or configure the email template | ||
* The email is available in English only | * The email is available in English only | ||
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{{infobox|Please ensure you have the live.hornbill.com domain set up in your outbound routing rules: | {{infobox|Please ensure you have the live.hornbill.com domain set up in your outbound routing rules: | ||
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:* In the case of a request in Service Manager, the process designer can use a Update Request > Post to Timeline node after an external authorisation and use the variable picker to include values such as the external authorization outcome, and any supporting reasons as output params from the External Authorisation node. | :* In the case of a request in Service Manager, the process designer can use a Update Request > Post to Timeline node after an external authorisation and use the variable picker to include values such as the external authorization outcome, and any supporting reasons as output params from the External Authorisation node. | ||
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| − | [[Category: | + | [[Category:HDOC]] |
Latest revision as of 20:41, 29 May 2024
This document can now be found at its new location in the Hornbill Document Library.
