Service Manager Config: Difference between revisions

From Hornbill
Jump to navigation Jump to search
No edit summary
No edit summary
 
(39 intermediate revisions by the same user not shown)
Line 1: Line 1:
{{Bluebanner|[[Main Page|Home]] > [[Administration]] > [[Service Manager Administration|Service Manager]] > Configuration|[[:Category:Service Manager Administration|Index]]}}
{{DISPLAYTITLE:Service Manager Administration}}
{{Bluebanner|[[Main Page|Home]] > [[Configuration]] > [[Service Manager Administration|Service Manager]] > Administration|[[:Category:Service Manager Administration|Index]]}}
{|style="width: 100%"
{|style="width: 100%"
|- valign="top"
|- valign="top"
Line 18: Line 19:


| style="width:250px;border:2px solid #AAA; padding:1em;" |
| style="width:250px;border:2px solid #AAA; padding:1em;" |
[[File:ServiceDeskCard.png|300px|link=Service Desk Administration]]
[[File:ServiceDeskCard.png|225px|center|link=https://docs.hornbill.com/servicemanager-config/administration/service-desk]]
| style="width:250px; border:2px solid #AAA; " |
[[File:SubStatusCard.png|300px|center|link=https://docs.hornbill.com/servicemanager-config/administration/request-sub-statuses]]
| style="width:250px; border:2px solid #AAA; padding:1em;" |  
| style="width:250px; border:2px solid #AAA; padding:1em;" |  
[[File:SMRelationshipsCard.png|300px|link=Service Manager Relationships]]
[[File:SMRelationshipsCard.png|225px|center|link=https://docs.hornbill.com/servicemanager-config/administration/service-manager-relationships]]
| style="width:250px; border:2px solid #AAA; " |
 
[[File:SubStatusCard.png|300px|center|link=Global Request Sub-statuses]]
|-
|-


Line 28: Line 30:


| style="width:250px; border:2px solid #AAA; padding:1em;" |  
| style="width:250px; border:2px solid #AAA; padding:1em;" |  
[[File:AssessmentCard.png|300px|link=Service Manager Assessments]]
[[File:AssessmentCard.png|250px|center|link=https://docs.hornbill.com/servicemanager-config/administration/assessment-levels]]
| style="width:250px;border:2px solid #AAA; padding:1em;" |
| style="width:250px;border:2px solid #AAA; padding:1em;" |
[[File:RequestSettingsCard.png|300px|link=Request Settings]]
[[File:RequestSettingsCard.png|250px|center|link=https://docs.hornbill.com/servicemanager-config/administration/request-settings]]
 
| style="width:250px;border:2px solid #AAA; padding:1em;" |
[[File:ScheduleRequestCard.png|300px|center|link=https://docs.hornbill.com/servicemanager-config/administration/scheduled-requests]]
|}
|}
 
[[Category:HDOC]]
* [[Service Desk Administration |Service Desk]]
* [[Service Manager Relationships|Relationships]]
* [[Global Request Sub-statuses]]
* [[Service Manager Assessments|Assessments]]
* [[Request Settings]]
 
[[Category:Service Manager Administration]]

Latest revision as of 21:28, 12 April 2024

Home > Configuration > Service Manager > Administration Index

Introduction

The Configuration options allow you to define how certain areas of Service Manager work including setting up your Service Desk, Relationships between different Service Manager entities, Sub-statuses, and default settings for requests.

Related Articles

ServiceDeskCard.png
SubStatusCard.png
SMRelationshipsCard.png
AssessmentCard.png
RequestSettingsCard.png
ScheduleRequestCard.png
Retrieved from "https://wiki.hornbill.com/index.php?title=Service_Manager_Config&oldid=32354"