Service Manager Config: Difference between revisions

From Hornbill
Jump to navigation Jump to search
No edit summary
No edit summary
 
(44 intermediate revisions by the same user not shown)
Line 1: Line 1:
{{Bluebanner|[[Main Page|Home]] > [[Administration]] > [[Service Manager Administration|Service Manager]] > Configuration|[[:Category:Service Manager Administration|Index]]}}
{{DISPLAYTITLE:Service Manager Administration}}
{{Bluebanner|[[Main Page|Home]] > [[Configuration]] > [[Service Manager Administration|Service Manager]] > Administration|[[:Category:Service Manager Administration|Index]]}}
{|style="width: 100%"
{|style="width: 100%"
|- valign="top"
|- valign="top"
Line 9: Line 10:
|style="width:22%; border-style: solid; border-width: 1px; border-color:#e6e6e6; background-color:#f2f2f2;"|
|style="width:22%; border-style: solid; border-width: 1px; border-color:#e6e6e6; background-color:#f2f2f2;"|
== Related Articles ==
== Related Articles ==
:* [[Global Search for Requests ]]
:* [[Service Manager|Service Manager]]
:* [[Global_Search_for_Requests#Quick_Request_Search|Quick Request Search]]
|}
|}


<!-- ************************************************ Cards ****************************************** -->
{|cellspacing="10"
|-
<!-- *****************************************  ROW 1  ****************************************************** -->


* [[Service Desk Administration |Service Desk]]
| style="width:250px;border:2px solid #AAA; padding:1em;" |
* [[Service Manager Relationships|Relationships]]
[[File:ServiceDeskCard.png|225px|center|link=https://docs.hornbill.com/servicemanager-config/administration/service-desk]]
* [[Global Request Sub-statuses]]
| style="width:250px; border:2px solid #AAA; " |
* [[Service Manager Assessments|Assessments]]
[[File:SubStatusCard.png|300px|center|link=https://docs.hornbill.com/servicemanager-config/administration/request-sub-statuses]]
* [[Request Settings]]
| style="width:250px; border:2px solid #AAA; padding:1em;" |
[[File:SMRelationshipsCard.png|225px|center|link=https://docs.hornbill.com/servicemanager-config/administration/service-manager-relationships]]


[[Category:Service Manager Administration]]
|-
 
<!-- *******************************************  ROW 2  **************************************************** -->
 
| style="width:250px; border:2px solid #AAA; padding:1em;" |
[[File:AssessmentCard.png|250px|center|link=https://docs.hornbill.com/servicemanager-config/administration/assessment-levels]]
| style="width:250px;border:2px solid #AAA; padding:1em;" |
[[File:RequestSettingsCard.png|250px|center|link=https://docs.hornbill.com/servicemanager-config/administration/request-settings]]
| style="width:250px;border:2px solid #AAA; padding:1em;" |
[[File:ScheduleRequestCard.png|300px|center|link=https://docs.hornbill.com/servicemanager-config/administration/scheduled-requests]]
|}
[[Category:HDOC]]

Latest revision as of 21:28, 12 April 2024

Home > Configuration > Service Manager > Administration Index

Introduction

The Configuration options allow you to define how certain areas of Service Manager work including setting up your Service Desk, Relationships between different Service Manager entities, Sub-statuses, and default settings for requests.

Related Articles

ServiceDeskCard.png
SubStatusCard.png
SMRelationshipsCard.png
AssessmentCard.png
RequestSettingsCard.png
ScheduleRequestCard.png
Retrieved from "https://wiki.hornbill.com/index.php?title=Service_Manager_Config&oldid=32354"