Yammer

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Introduction Yammer is a freemium enterprise social networking service used for private communication within organizations Keep your Yammer colleagues up to date with what is happening in Hornbill and tickets in real time with Hornbill iBridge

Related Articles Hornbill iBridge KeySafe Integration Call Business Process Designer

KeySafe Configuration

In order to integrate with Slack, you will first need to configure, and securely store the authentication credentials for the Slack Account/s you want to use with the Hornbill App.

Configure your Slack account authentication in KeySafe in order to use the Slack options.

In the admin console > System > Security > KeySafe

• Select on + and select Slack
• Give the Slack KeySafe a Title (this is the name / identifier for the Slack account as you will see it when using the Integration Call node in your business process)
• Optionally add a description
• Select Create Key to save

Once the Key is created, you will need to connect to Slack and your account, in order to authorize the Hornbill App to perform the listed Slack options.

• Select Connect

You will be redirected to Slack in a pop up window, where you will be required to login to your Slack account, and then you will be prompted to review the option you are authorising the Hornbill App to be allowed to perform with the chosen Slack account, read and then select Authorize

Right your all set........

Managing Slack Configurations

• Use KeySafe to create, store and enable integrations with multiple Slack accounts for use in your business processes
• Use the Revoke Access option against a Slack account in KeySafe in order to revoke authentication rights for the Hornbill App to use the account

• Note, this will revoke the rights of any existing Slack Integration Calls in your business processes, which are using the revoked Slack Account, so you will need to edit your business processes accordingly.

Business Process

Options (Methods)

Once you have your Yammer Account Authorised, your all set to use it with the Integration Call in your business processes. The following option is now available for you to use within Yammer:

• Post Message

Read more about using the Integration Call from the Related Articles section, and learn how to work with input and output parameters