Working with Contacts

From Hornbill
Jump to navigation Jump to search
Home > Customer Manager > Working with Contacts

Introduction

With Customer Manager installed, the basic contact functionality is extended. With or without Customer Manager installed the following functionality is available

  • Mark as Private - mark a contact as only being visible to you
  • Archive - If a contact is no longer needed, or has left an organisation you deal with, mark them as Archived. This will remove them from general contact searches, but will still be accessible from the contact list and Archived contact's option
  • Audit History - View all changes and amends which have been made to the contact's record.

Related Articles

Features

With Customer Manager installed the following functionality is then available against each contact's record.

Customer Manager Contacts.png

Activity Stream

Activities

Call Backs

Email

Details