Difference between revisions of "View for future dates"
| (One intermediate revision by the same user not shown) | |||
| Line 21: | Line 21: | ||
:* [[Hiding Unanswered questions|Hiding Unanswered questions]] | :* [[Hiding Unanswered questions|Hiding Unanswered questions]] | ||
:* [[View for future dates|View for future dates]] | :* [[View for future dates|View for future dates]] | ||
| + | :* [[Customer raising either Incident or Service Request|Customer raising either Incident or Service Request]] | ||
|} | |} | ||
Latest revision as of 15:40, 20 June 2018
Home > How To > Service Manager > Display Issues
IntroductionDisplay queries are some of the most common queries raised by customers. Queries range from how to set up Routing Rules to Email delivery not happening. The following are some examples:
|
Related Articles |
View for future dates
One of the more interesting queries raised around Views is how to create a view which shows future dates. Example: How do I create a view of tickets which are about to breach in x days. In other words, is there an option to create a view of calls which should really be resolved in the next x number of days. The answer to this has been illustrated in the image below:
The answer is the feature is already there. If you use the ‘before x days’ you could specify a view of requests which will breach in x days as shown below:
