Difference between revisions of "View for future dates"

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(Created page with "<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> __NOTOC__Home > Display Issues </div> {|style="width: 100...")
 
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Example: How do I create a view of tickets which are about to breach in x days, so have an option of 'Resolve By in next X days' on the screen shot below:
 
Example: How do I create a view of tickets which are about to breach in x days, so have an option of 'Resolve By in next X days' on the screen shot below:
  
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[[File:requestList.png|700px]]
  
 
The answer is the feature is already there. If you use the ‘before x days’ you could specify a view of requests which will breach in x days as shown below:
 
The answer is the feature is already there. If you use the ‘before x days’ you could specify a view of requests which will breach in x days as shown below:
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[[File:Filters.png|700px]]

Revision as of 09:48, 24 May 2018

Home > Display Issues

Introduction

Display queries are some of the most common queries raised by customers. Queries range from how to set up Routing Rules to Email delivery not happening. The following are some examples:

  • Internet Explorer configuration when using Service Manager
  • Hiding Unanswered questions
  • View for future dates


Related Articles

View for future dates

One of the more interesting queries raised around Views is how to create a view which shows future dates. Example: How do I create a view of tickets which are about to breach in x days, so have an option of 'Resolve By in next X days' on the screen shot below:

RequestList.png

The answer is the feature is already there. If you use the ‘before x days’ you could specify a view of requests which will breach in x days as shown below:

Filters.png