VMware Workspace One UEM

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VMware Workspace One UEM

Workspace One UEM is an over-the-air mobile device management platform. The Hornbill Cloud Automation integrations with Workspace One UEM enable the managment of UEM devices and users via Hornbill workflows.

VMware Workspace One UEM is a Premium Integration

Authentication

In order to integrate with VMware Workspace One UEM, you will first need to configure, and securely store the authentication credentials for the VMware Workspace One UEM account/s you want to use with the Hornbill platform.

VMware Workspace One UEM requires an OAuth Client to be created, that can then be used by these Hornbill integration operations. See the Client creation documentation for more information on creating these.

You can store your VMware Workspace One UEM account authentication in KeySafe, as below.

Storing Credentials

In Administration, navigate to System > Security > KeySafe;
Select on + and select VMware Cloud Services Platform
Give the VMware Workspace One UEM KeySafe a Title (this is the name / identifier for the VMware Workspace One UEM OAuth Client account as you will see it when using the Integration Call node in your business process)
Optionally add a description
Populate the Domain with your Workspace One UEM domain, for example: https://cn1498.awmdm.com
Populate the Region field with the region ID where your VMware Workspace One UEM account is hosted. This can be found in the VMware Workspace One UEM URL, and is presented as a pick list
Populate the Client ID and Client Secret values as generated above
Select Create Key to save

Revoking Access

If at any point you wish to revoke the Hornbill platform's access to VMware Workspace One UEM, just delete the VMware Workspace One UEM Keysafe key.

NOTE: This will revoke the rights of any existing VMware Workspace One UEM Integration Calls in your Business Processes/Custom Buttons/Auto Tasks/Runbooks that are using the revoked VMware Workspace One UEM account, so you will need to edit these accordingly.

Cloud Automation Operations

You can automate the use of the operations listed below using Cloud Automations from within the Business Process Designer, Auto Tasks, Custom Buttons or Runbooks.

Devices

Commands

Device Wipe
Lock Device
Logout User
Resume Bitlocker
Suspend Bitlocker
Synchronise Sensors

Get Device Details
Messages

Send Push Message
Send SMS

Search Devices
Update Device

Users

Create User
Delete User
Get User
Update User

Read more about using the Integration Call from the Related Articles section, and learn how to work with input and output parameters for each of the VMware Workspace One UEM operations.

VMware Workspace One UEM