Difference between revisions of "Utilities Integration Bridge"
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::If you are getting a date from an external integration, the date format may be stored differently in that external app and you'll need to convert it to UTC format that's used in Hornbill. | ::If you are getting a date from an external integration, the date format may be stored differently in that external app and you'll need to convert it to UTC format that's used in Hornbill. | ||
::If you only require the part of the original date, such as just the date (Y-m-d) or just the time (H:i:s) | ::If you only require the part of the original date, such as just the date (Y-m-d) or just the time (H:i:s) | ||
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{{bullet1|Seconds|The total number of seconds between the two dates}} | {{bullet1|Seconds|The total number of seconds between the two dates}} | ||
{{infobox|This automations assumes that UTC date/time format is being used. If you have dates from an external app through integrations that are not UTC format, you can use the Date Formatter to convert them to UTC.}} | {{infobox|This automations assumes that UTC date/time format is being used. If you have dates from an external app through integrations that are not UTC format, you can use the Date Formatter to convert them to UTC.}} | ||
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===Example Use=== | ===Example Use=== | ||
::On a Service Manager Request you may want to check to see what day of the week it was raised on. | ::On a Service Manager Request you may want to check to see what day of the week it was raised on. | ||
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===Example Use=== | ===Example Use=== | ||
::You have a task that can only be done on Fridays and you need to get the date that the next Friday falls on so you can assign a Human Task to be due on this day. | ::You have a task that can only be done on Fridays and you need to get the date that the next Friday falls on so you can assign a Human Task to be due on this day. | ||
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===Example Use=== | ===Example Use=== | ||
In a Service Manager Intelligent Capture you may ask a user how many days something will take to do. This will allow you to find out what the date is based on that number of days they give. | In a Service Manager Intelligent Capture you may ask a user how many days something will take to do. This will allow you to find out what the date is based on that number of days they give. | ||
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[[Category:Integration]] | [[Category:Integration]] |
Revision as of 23:05, 17 November 2022
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