Difference between revisions of "Utilities Integration Bridge"
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* Find ''Utilities'' within the list | * Find ''Utilities'' within the list | ||
* Expand and select the automation that you wish to use. | * Expand and select the automation that you wish to use. | ||
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==Current Day== | ==Current Day== | ||
[[file:currentdayCA.png|right|400px|border|link=]]Retrieves the current day of the week and stores it in a variable which can be used in other Hornbill Automations or decision nodes. | [[file:currentdayCA.png|right|400px|border|link=]]Retrieves the current day of the week and stores it in a variable which can be used in other Hornbill Automations or decision nodes. | ||
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::Prior to a Service Manager Request Assignment automation, you may want to check the current day of the week. If it is a Saturday or Sunday you could take the decision to assign to a team that covers weekends. | ::Prior to a Service Manager Request Assignment automation, you may want to check the current day of the week. If it is a Saturday or Sunday you could take the decision to assign to a team that covers weekends. | ||
[[file:currentdayexpression.png|center]]| | [[file:currentdayexpression.png|center]]| | ||
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{{TOP}} | {{TOP}} | ||
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==Date Formatter== | ==Date Formatter== | ||
[[File:Date_Formatter_Example.PNG|400px|right|border|link=]] | [[File:Date_Formatter_Example.PNG|400px|right|border|link=]] | ||
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::If you are getting a date from an external integration, the date format may be stored differently in that external app and you'll need to convert it to UTC format that's used in Hornbill. | ::If you are getting a date from an external integration, the date format may be stored differently in that external app and you'll need to convert it to UTC format that's used in Hornbill. | ||
::If you only require the part of the original date, such as just the date (Y-m-d) or just the time (H:i:s) | ::If you only require the part of the original date, such as just the date (Y-m-d) or just the time (H:i:s) | ||
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{{TOP}} | {{TOP}} | ||
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==Get Date Difference== | ==Get Date Difference== | ||
[[file:GetDateDifference.png|right|border|link=]] | [[file:GetDateDifference.png|right|border|link=]] | ||
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{{bullet1|Seconds|The total number of seconds between the two dates}} | {{bullet1|Seconds|The total number of seconds between the two dates}} | ||
{{infobox|This automations assumes that UTC date/time format is being used. If you have dates from an external app through integrations that are not UTC format, you can use the Date Formatter to convert them to UTC.}} | {{infobox|This automations assumes that UTC date/time format is being used. If you have dates from an external app through integrations that are not UTC format, you can use the Date Formatter to convert them to UTC.}} | ||
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{{TOP}} | {{TOP}} | ||
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==Get Day of Week== | ==Get Day of Week== | ||
[[file:getdayofweek.png|right|border|link=]] | [[file:getdayofweek.png|right|border|link=]] | ||
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===Example Use=== | ===Example Use=== | ||
::On a Service Manager Request you may want to check to see what day of the week it was raised on. | ::On a Service Manager Request you may want to check to see what day of the week it was raised on. | ||
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{{TOP}} | {{TOP}} | ||
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==Get Next Date== | ==Get Next Date== | ||
[[file:getNextDate.png|right|border|link=]] | [[file:getNextDate.png|right|border|link=]] | ||
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===Example Use=== | ===Example Use=== | ||
::You have a task that can only be done on Fridays and you need to get the date that the next Friday falls on so you can assign a Human Task to be due on this day. | ::You have a task that can only be done on Fridays and you need to get the date that the next Friday falls on so you can assign a Human Task to be due on this day. | ||
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{{TOP}} | {{TOP}} | ||
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==Get Timestamp== | ==Get Timestamp== | ||
[[file:getTimeStamp.png|right|border|link=]] | [[file:getTimeStamp.png|right|border|link=]] | ||
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===Example Use=== | ===Example Use=== | ||
In a Service Manager Intelligent Capture you may ask a user how many days something will take to do. This will allow you to find out what the date is based on that number of days they give. | In a Service Manager Intelligent Capture you may ask a user how many days something will take to do. This will allow you to find out what the date is based on that number of days they give. | ||
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{{TOP}} | {{TOP}} | ||
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==Password Generator== | ==Password Generator== | ||
[[file:passwordgenerator.png|right|border|link=]] | [[file:passwordgenerator.png|right|border|link=]] | ||
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===Example Use=== | ===Example Use=== | ||
This could be used to automate Service Manager Requests for password resets. Integration could allow for the password update to take place automatically and then the temporary password communicated to the user. | This could be used to automate Service Manager Requests for password resets. Integration could allow for the password update to take place automatically and then the temporary password communicated to the user. | ||
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+ | {{rightBox|In This Article| | ||
+ | {{bullet1|[[#Current Day|Current Day]]|Retrieves the current day of the week}} | ||
+ | {{bullet1|[[#Date Formatter|Date Formatter]]|Lets you take the format of one date and convert it to another format}} | ||
+ | {{bullet1|[[#Get Date Difference|Get Date Difference]]|Returns the difference between two date/time stamps}} | ||
+ | {{bullet1|[[#Get Day of Week|Get Day of Week]]|Returns the day of the week for the specified timestamp}} | ||
+ | {{bullet1|[[#Get Next Date|Get Next Date]]|Find the date that a day of the week next falls on}} | ||
+ | {{bullet1|[[#Get Timestamp|Get Timestamp]]|Add to or subtract from a timestamp}} | ||
+ | {{bullet1|[[#Password Generator|Password Generator]]|Automatically generate a password}} | ||
+ | }} | ||
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+ | {{rightBox|Related Articles| | ||
+ | :* [[Hornbill iBridge]] | ||
+ | :* [[Hornbill_iBridge#Premium_Integrations|Premium Integrations]] | ||
+ | :* [[Hornbill_KeySafe|KeySafe]] | ||
+ | :* [[Integration Call]] | ||
+ | :* [[Business_Process_Designer|Business Process Designer]] | ||
+ | }} | ||
+ | }} | ||
[[Category:Integration]] | [[Category:Integration]] |
Revision as of 22:50, 17 November 2022
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