Difference between revisions of "Users"

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This document can now be found at its new location in the [https://docs.hornbill.com/esp-config/organizational-data/user-accounts/about-user-accounts/ Hornbill Document Library].
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[[file:hornbill-document-library.png|Hornbill Cloud|link=https://docs.hornbill.com/esp-config/organizational-data/user-accounts/about-user-accounts/]]
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|[[Main Page|Home]] > [[Administration|Configuration]] > [[System Administration|Platform Configuration]] > [[Organisational Data|User and Guest Access]] > Users
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|[[Main Page|Home]] > [[Configuration]] > [[Platform Configuration]] > Users
|style="text-align:right;"|[[:Category:Administration|Index]]
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==Introduction==
 
==Introduction==
Hornbill user accounts are generally used for people that are internal to your organization who wish to interact within Hornbill, either by using one of the business applications to deliver a service, or request service via the [[Employee Portal]] (self-service). The User Management includes the creation of user accounts, roles, profile information, security settings, and regional settings.
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Hornbill user accounts are used for people that are internal to your organization who wish to interact within Hornbill, either by using one of the applications or to request service via the [[Employee Portal]] (self-service). User Management includes the creation, archiving, suspending, and deletion of user accounts.
 
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:: The Upload option provides a way to create multiple accounts using a CSV file.  This is useful for small, one time imports. Other import options include the Hornbill [[LDAP User Import]] and Auto-provisioning.
 
:: The Upload option provides a way to create multiple accounts using a CSV file.  This is useful for small, one time imports. Other import options include the Hornbill [[LDAP User Import]] and Auto-provisioning.
 
:* [[File:deleteuserbutton.png |35px|link=]] '''Delete Users'''
 
:* [[File:deleteuserbutton.png |35px|link=]] '''Delete Users'''
:: Deleting a user completely removes the account from Hornbill and cannot be reversed. Deleting a user should only be used when the user has not had any interaction in Hornbill. This can be used to remove accounts that have been mistakenly added or uploaded.  
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:: Deleting a user completely removes the account from Hornbill and cannot be reversed. Deleting a user should only be used when the user has not had any interaction in Hornbill. This can be used to remove accounts that have been mistakenly added or uploaded. This option is only available when the user who performs the deletion has allocated the Super User Role.
 
:* [[File:reactivateuserbutton.png|35px|link=]] '''Reactivate Users'''
 
:* [[File:reactivateuserbutton.png|35px|link=]] '''Reactivate Users'''
 
:: When one or more users have been suspended or archived, you can select these users from the list and reactivate them.  
 
:: When one or more users have been suspended or archived, you can select these users from the list and reactivate them.  
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Revision as of 23:22, 20 November 2023

This document can now be found at its new location in the Hornbill Document Library.

Hornbill Cloud