Difference between revisions of "Template:ITOM Discovery Job Properties"

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{{Bullet1|Site Target [Group / Server ]|whether the job needs to run on an SIS Group or on a single SIS/Managed CI}}
 
{{Bullet1|Site Target [Group / Server ]|whether the job needs to run on an SIS Group or on a single SIS/Managed CI}}
 
<div class="mw-collapsible mw-collapsed" data-collapsetext="Show Less" data-expandtext="Read More" style="width:1000px">
 
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{{Bullet1|Protocol|The Discovery process once a computer has been identified as a Windows device, Windows Management Instrumentation (WMI) is used to retrieve Windows Information that is used to populate the Inventory.  The discovery Job will always be executed directly from the SIS server and thus needs to remotely connect with any computers that it discovers to retrieve their details.  There are two methods supported, that can be utilised:}}
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{{Bullet1|Protocol|A device is identified as discovered once it can be accessed and its inventory retrieved. This is achieved by probing its Operating System (OS) using various methods dependant on the devices Operating System.  The probe will is executed from the SIS server and does not require any software to be uploaded to the device.  In order to fulfil the probe, a protocol will be required in order for the SIS to access the deviceWhich protocol will depend on the OS and what is supported, in general for Windows devices WMI is used along with DCOM or WinRM, and for Linux / Unix (inc Apple Mac) the Secure Shell (SSH) is used.
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There are three methods supported, that can be utilised:}}
 
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{{Bullet2|WinRm|Provides secure and firewall-friendly communications, in order to access WMI. This feature is supported on Windows 2008R2 and later and Windows 7 and later.}}
 
{{Bullet2|WinRm|Provides secure and firewall-friendly communications, in order to access WMI. This feature is supported on Windows 2008R2 and later and Windows 7 and later.}}

Revision as of 19:32, 18 November 2020

ITOM Add Discovery Job
  • Name
Name given to identify this Discovery Job
  • Site Target [Group / Server ]
whether the job needs to run on an SIS Group or on a single SIS/Managed CI
  • Protocol
A device is identified as discovered once it can be accessed and its inventory retrieved. This is achieved by probing its Operating System (OS) using various methods dependant on the devices Operating System. The probe will is executed from the SIS server and does not require any software to be uploaded to the device. In order to fulfil the probe, a protocol will be required in order for the SIS to access the device. Which protocol will depend on the OS and what is supported, in general for Windows devices WMI is used along with DCOM or WinRM, and for Linux / Unix (inc Apple Mac) the Secure Shell (SSH) is used.

There are three methods supported, that can be utilised:

  • WinRm
Provides secure and firewall-friendly communications, in order to access WMI. This feature is supported on Windows 2008R2 and later and Windows 7 and later.
  • DCOM
Communication relies on Remote Procedure Calls and can be tricky to configure over firewalls.
  • SSH
Secure Shell is a network communication protocol that allows for remote connection between two computers to communicate and share data, commonly used but not exclusively by Unix/Linux devices.
  • Discovery Mode
The Discover Mode dictates the method that identifies devices on the Network. Each Mode will have specific settings; these will be visible in the Discover Mode Settings. It is only possible to have a single mode per Job use of multiple modes, will require the creation of multiple Jobs.
  • Ping Check Settings
  • Ping check Discovered
[Yes / No] Check that the discovered machine is pinged - if ICMP is disabled or firewalled, then select "No"
  • Timeout
  • Hop Count