Difference between revisions of "Subscribers"
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(Created page with " It is possible to subscribe customers to a service based on various organisation groups. The default position for a service is that all customers will be entitled to use the ...") |
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| + | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
| + | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > [[Services]] > [[Service Details]] > Subscribers | ||
| + | </div> | ||
| + | {|style="width: 100%" | ||
| + | |- valign="top" | ||
| + | |style="width:73%"| | ||
| + | ==Introduction== | ||
| + | It is possible to subscribe customers to a service based on various organisation groups. The default position for a service is that all customers will be entitled to use the Service. | ||
| + | |style="width:5%"| | ||
| + | | | ||
| + | |style="width:22%; border-style: solid; border-width: 1px; border-color:#e6e6e6; background-color:#f2f2f2;"| | ||
| + | |||
| + | == Related Articles == | ||
| + | :* [[Service_Details|Service Details]] | ||
| + | |} | ||
| + | |||
| + | ==Administration== | ||
| − | |||
Through the Administration console, you can define your own organisational groups and once defined these groups and a number of default subscription options will be available through the Subscribers drop down menu. | Through the Administration console, you can define your own organisational groups and once defined these groups and a number of default subscription options will be available through the Subscribers drop down menu. | ||
| − | Subscription option types | + | |
| − | Company - Use this option to subscribe all internal customers to the Service | + | ==Subscription option types== |
| − | Department - Use this option to subscribe defined Departments to the Service | + | |
| − | Team - Use this option to subscribe defined Teams to the Service | + | * Company - Use this option to subscribe all internal customers to the Service |
| − | General - Use this option to subscribe a defined organisational group to the Service | + | * Department - Use this option to subscribe defined Departments to the Service |
| − | User - Use this option to subscribe individual internal users to the Service | + | * Team - Use this option to subscribe defined Teams to the Service |
| − | Contact Organization - Use this option to subscribe specific external organizations to the Service | + | * General - Use this option to subscribe a defined organisational group to the Service |
| − | Individual Contacts - Use this option to subscribe individual contacts to the service | + | * User - Use this option to subscribe individual internal users to the Service |
| − | All Contacts - Use this option to subscribe all defined contacts to all supported external organizations to the Service | + | * Contact Organization - Use this option to subscribe specific external organizations to the Service |
| + | * Individual Contacts - Use this option to subscribe individual contacts to the service | ||
| + | * All Contacts - Use this option to subscribe all defined contacts to all supported external organizations to the Service | ||
| + | |||
Note :- Department, Team and General options will only appear in the drop list once they have been defined in the Administration console. These can be defined under the Users, Roles & Organisations menu and the Organisation option. | Note :- Department, Team and General options will only appear in the drop list once they have been defined in the Administration console. These can be defined under the Users, Roles & Organisations menu and the Organisation option. | ||
[[Category:Service Manager]] | [[Category:Service Manager]] | ||
Revision as of 09:38, 14 July 2017
Home > Service Manager > Services > Service Details > Subscribers
IntroductionIt is possible to subscribe customers to a service based on various organisation groups. The default position for a service is that all customers will be entitled to use the Service. |
Related Articles |
Administration
Through the Administration console, you can define your own organisational groups and once defined these groups and a number of default subscription options will be available through the Subscribers drop down menu.
Subscription option types
- Company - Use this option to subscribe all internal customers to the Service
- Department - Use this option to subscribe defined Departments to the Service
- Team - Use this option to subscribe defined Teams to the Service
- General - Use this option to subscribe a defined organisational group to the Service
- User - Use this option to subscribe individual internal users to the Service
- Contact Organization - Use this option to subscribe specific external organizations to the Service
- Individual Contacts - Use this option to subscribe individual contacts to the service
- All Contacts - Use this option to subscribe all defined contacts to all supported external organizations to the Service
Note :- Department, Team and General options will only appear in the drop list once they have been defined in the Administration console. These can be defined under the Users, Roles & Organisations menu and the Organisation option.