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Combined display of all available logs of Hornbill. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).
(newest | oldest) View (newer 500 | older 500) (20 | 50 | 100 | 250 | 500)- 14:30, 24 April 2014 NeilF talk contribs uploaded File:Add-photo@2x.png (Photo in mobile)
- 14:18, 24 April 2014 NeilF talk contribs uploaded File:Status-away@2x.png (away status fro co-worker list (mobile))
- 14:14, 24 April 2014 NeilF talk contribs uploaded File:Status-online@2x.png (green status in co-workers list )
- 14:05, 24 April 2014 NeilF talk contribs uploaded File:Status-mobile@2x.png (Mobile in co-workers list (mobile app))
- 12:54, 24 April 2014 NeilF talk contribs uploaded a new version of File:Coffee cup.png (Coffee cup in admin tool)
- 12:53, 24 April 2014 NeilF talk contribs uploaded File:Coffee cup.png (Coffe cup in Admin tool)
- 16:22, 23 April 2014 NeilF talk contribs deleted page Create requests from Self Service on the Customer Community portal (CCP) (content was: "If you are a Contact, you can create an Incident using the What_is_the_Customer_Community_Portal_(CCP)? |Customer C..." (and the only contributor was "NeilF"))
- 12:43, 23 April 2014 NeilF talk contribs uploaded File:Customise.png (Customise for dashboards)
- 12:43, 23 April 2014 NeilF talk contribs uploaded File:Create.png (Create for dashboards)
- 12:38, 23 April 2014 NeilF talk contribs uploaded File:Workaround.png (workaround on action bar (problem))
- 12:25, 23 April 2014 NeilF talk contribs uploaded File:Edit.png (edit for translations in admin tool)
- 12:21, 23 April 2014 NeilF talk contribs uploaded File:Schedule.png (Schedule on action bar for change)
- 12:07, 23 April 2014 NeilF talk contribs uploaded File:Trashcan.png (Trashcan for assets in asset list)
- 12:01, 23 April 2014 NeilF talk contribs uploaded File:Asset Manager - Setting-5.png (Asset Management from Navigation bar)
- 11:36, 23 April 2014 NeilF talk contribs uploaded File:Email.png (email in action bar )
- 11:24, 23 April 2014 NeilF talk contribs uploaded File:Customer.png (Customer in a request (open comment))
- 11:18, 23 April 2014 NeilF talk contribs uploaded a new version of File:Print export.png
- 11:16, 23 April 2014 NeilF talk contribs uploaded File:Print export.png (Print or export from request list in service manager)
- 11:05, 23 April 2014 NeilF talk contribs uploaded File:Configure.png (Configure various settings ( request list/organisations / operational hours))
- 10:39, 23 April 2014 NeilF talk contribs uploaded File:Resolve close.png (resolve/close on action bar)
- 10:37, 23 April 2014 NeilF talk contribs uploaded File:Assets.png (assets on action bar)
- 10:35, 23 April 2014 NeilF talk contribs uploaded File:Escalate.png (escalate on action bar)
- 10:33, 23 April 2014 NeilF talk contribs uploaded File:Attach.png (attach on action bar)
- 10:30, 23 April 2014 NeilF talk contribs uploaded File:Phone.png (phone from action bar)
- 10:28, 23 April 2014 NeilF talk contribs uploaded File:Change customer.png (Change customer on action bar)
- 10:26, 23 April 2014 NeilF talk contribs uploaded File:Comment.png (comment on action bar)
- 10:23, 23 April 2014 NeilF talk contribs uploaded File:Assign.png (assign on action bar)
- 10:16, 23 April 2014 NeilF talk contribs uploaded File:Link.png (Link on action bar)
- 08:06, 17 April 2014 NeilF talk contribs deleted page Getting Started with Contact Manager (content was: "Organisations are groups of contacts who are usually your customers. What_is_Contact_Manager? |''Contact Manage..." (and the only contributor was "NeilF"))
- 12:10, 16 April 2014 NeilF talk contribs deleted page What are you going to create request about? (content was: "''Service Manager'' can help you to get things you need to do your job, quickly, simply and consistently. If you don’t know how to do ..." (and the only contributor was "NeilF"))
- 11:30, 16 April 2014 NeilF talk contribs deleted page Hornbill User Assistance Home Page (content was: "== Welcome to Hornbill – the business collaboration solution that works for you. == You are looking at Hornbill’s User Assistance home page. You can look for information using one of three routes. 1. Step by Step * Getting Starte...")
- 11:12, 16 April 2014 NeilF talk contribs deleted page Give the Service Manager users the appropriate roles (content was: "Many people using Service Manager will have specific roles (with associated rights). For a new instance the following roles exist (TBC 2):- :* 1st Line Support :* Change Manager :* Configuration Manager :* Problem ...")
- 11:10, 16 April 2014 NeilF talk contribs deleted page Creating users (content was: ":# Prepare a list of people you want to join as Co-workers (first name, last name) and their email addresses (TBC 1) :# Launch the What_i..." (and the only contributor was "NeilF"))
- 11:03, 16 April 2014 NeilF talk contribs deleted page All about workspaces (content was: "What is a Workspace? What are workspaces for? What can I do in a workspace? Why should I join a workspace? | What does joining a workspace do for me?..." (and the only contributor was "Nickv"))
- 10:45, 16 April 2014 NeilF talk contribs deleted page Global Search (content was: "The search bar at the top of the screen will search in different areas of the product, depending on the context selected (to the left of the search bar). The followin..." (and the only contributor was "Nickv"))
- 08:55, 16 April 2014 NeilF talk contribs uploaded File:Heads up display.png (3 stage display of basic incident process)
- 17:58, 14 April 2014 NeilF talk contribs deleted page Create requests from Self Service on the Community portal (content was: "If you are a Contact, you can create an Incident using the What_is_the_Customer_Community_Portal_(CCP)? |Customer C..." (and the only contributor was "NeilF"))
- 17:42, 14 April 2014 NeilF talk contribs deleted page What is the Community Portal? (content was: "The Customer Community Portal (CCP) is a collection of web resources that allow your customers to help themselves. If you are a contact, one ..." (and the only contributor was "NeilF"))
- 17:10, 14 April 2014 NeilF talk contribs deleted page Getting Started with Contact Manager for Admins (content was: "If you have ''Contact Manager'':- TBC" (and the only contributor was "NeilF"))
- 16:03, 14 April 2014 NeilF talk contribs deleted page Create requests from Self-service in Service Manager (content was: "As a Co-worker with access to Self-service in ''Service Manager'' (lifebuoy icon TBC), I have the ability to c..." (and the only contributor was "NeilF"))
- 16:02, 14 April 2014 NeilF talk contribs deleted page Create requests from Self-service on the Community portal (content was: "If you are a Contact, you can create an Incident using the Community portal. Log i..." (and the only contributor was "NeilF"))
- 15:35, 9 April 2014 NeilF talk contribs uploaded File:Default Asset types.png (Default asset types)
- 09:32, 8 April 2014 NeilF talk contribs deleted page How do I resolving or close a request? (content was: "You can resolve and then close a request by first selecting it from the request list and then using the Resolve..." (and the only contributor was "NeilF"))
- 10:59, 3 April 2014 User account ReneeM talk contribs was created
- 17:49, 1 April 2014 NeilF talk contribs deleted page Using the Request list - Viewing, Searching, Filtering, Printing and Exporting (content was: "The request list provides a set of tools to enable you to efficiently process individual requests. By default the list will show all requests assigned to you that not..." (and the only contributor was "NeilF"))
- 13:49, 1 April 2014 NeilF talk contribs deleted page What is the Apps Store? (content was: " All Apps except the Collaboration core which comes with Hornbill have to be installed from th..." (and the only contributor was "NeilF"))
- 09:30, 1 April 2014 NeilF talk contribs deleted page How do I launch the Admin tool? (content was: "It can be accessed by selecting your user name on the Control bar and choosing the ''Admin'' option. You may be asked for your credentials, in which case enter: * The URL for your instance (e.g.'' <nowiki>h...")
- 09:21, 1 April 2014 NeilF talk contribs deleted page What is the control bar? (content was: "The control bar is the dark grey horizontal bar at the top of all Hornbill pages. From there you can access resources like:- :*Personal language settings :*Review W..." (and the only contributor was "NeilF"))
- 09:20, 1 April 2014 NeilF talk contribs deleted page What is the action bar? (content was: "The Action bar is the grey horizontal bar at the top of a request list when using ''Service Manager''. It can be used to:- :* Filter the..." (and the only contributor was "NeilF"))
- 13:49, 28 March 2014 NeilF talk contribs deleted page Follow people (content was: "You can keep track of posts from your colleagues or Co-workers on their ‘My Buzz’ by following them. Just find them by searching for the..." (and the only contributor was "NeilF"))
- 13:47, 28 March 2014 NeilF talk contribs deleted page How do I find Organizations and Contacts? (content was: "Organisations are part of Collaboration. You can find Organisations in a number of ways including:- ''By Sea..." (and the only contributor was "NeilF"))
- 12:34, 27 March 2014 NeilF talk contribs deleted page Download the Hornbill Mobile App (content was: "You can access the resources of Hornbill through a mobile app on your mobile or tablet. Currently we have an application available for:- :* App..." (and the only contributor was "NeilF"))
- 12:34, 27 March 2014 NeilF talk contribs deleted page What is the Hornbill Mobile App? (content was: "The Mobile App can be installed on compatible phones and tablets to allow you use Hornbill on the move. This includes:- :* See your What_is_a..." (and the only contributor was "NeilF"))
- 15:05, 26 March 2014 NeilF talk contribs deleted page What are tags? (content was: "Tags" (and the only contributor was "NeilF"))
- 11:05, 25 March 2014 NeilF talk contribs deleted page What is the Hornbill mobile App? (content was: "The Mobile App can be installed on compatible phones and tablets to allow you use Hornbill on the move. This includes:- :* See your What_is_a..." (and the only contributor was "NeilF"))
- 11:05, 25 March 2014 NeilF talk contribs deleted page Download the Hornbill mobile app (content was: "You can access the resources of Hornbill through a mobile app. Currently we an application available for:- :# Apple (IOS 7) You can download this to your iPhone fro..." (and the only contributor was "NeilF"))
- 11:04, 25 March 2014 NeilF talk contribs deleted page Download the mobile app (content was: "You can access the resources of Hornbill through a mobile app. Currently we an application available for:- :# Apple (IOS 7) You can download t..." (and the only contributor was "NeilF"))
- 17:23, 17 March 2014 NeilF talk contribs deleted page Setup email (content was: "Email is used by the Service Manager application in various processes. For example, in Incident management it can be used to both receiv..." (and the only contributor was "NeilF"))
- 17:23, 17 March 2014 NeilF talk contribs deleted page Setup an Activity (content was: "You can setup a manual activity by selecting the ‘my activities’ option on the collaboration app (House icon) and then ‘Add Activity..." (and the only contributor was "NeilF"))
- 17:22, 17 March 2014 NeilF talk contribs deleted page Setup ITSM teams and add Co-workers (content was: "As a system administrator you need to assign yourself an ITSM role of Service Desk manager (SDManager). Logoff and re-log in. Then:- :* Select Hornbill ITSM applicat..." (and the only contributor was "NeilF"))
- 17:22, 17 March 2014 NeilF talk contribs deleted page Setup Service Manager teams and add Co-workers (content was: "In Service manager groups of Co-workers with similar roles need be brought together into teams so they can carry out shared activities. To set up..." (and the only contributor was "NeilF"))
- 17:11, 17 March 2014 NeilF talk contribs deleted page What is Hornbill Contact Manager? (content was: "Hornbill Contact Manager is an application that allows you to create and maintain your vital information about your customer organisations]..." (and the only contributor was "[[Special:Contributions/NeilF|NeilF"))
- 17:05, 17 March 2014 NeilF talk contribs deleted page What is Hornbill ITSM? (content was: " Hornbill ITSM is a powerful next generation IT Service management (ITSM) solution that enables teams to collaborate, share ideas, and solve problems, anytime, anywhe..." (and the only contributor was "NeilF"))
- 17:01, 17 March 2014 NeilF talk contribs deleted page What are Organizations? (content was: "File:Organization.png Organisations are groups of contacts. They are usually your customers. They operate externally to Hornbill so can’t collaborate but can request service from you ...")
- 14:30, 17 March 2014 Nickv talk contribs uploaded File:Notification.png
- 14:04, 17 March 2014 Nickv talk contribs uploaded File:Attention.png
- 14:00, 17 March 2014 Nickv talk contribs uploaded File:Information.png
- 12:14, 17 March 2014 Nickv talk contribs uploaded File:Workspace.png
- 12:14, 17 March 2014 Nickv talk contribs uploaded File:Tag.png
- 12:13, 17 March 2014 Nickv talk contribs uploaded File:Service Request.png
- 12:13, 17 March 2014 Nickv talk contribs uploaded File:Service Desk.png
- 12:13, 17 March 2014 Nickv talk contribs uploaded File:Self Service.png
- 12:12, 17 March 2014 Nickv talk contribs uploaded File:Problem.png
- 12:12, 17 March 2014 Nickv talk contribs uploaded File:Organization.png
- 12:11, 17 March 2014 Nickv talk contribs uploaded File:News Feed.png
- 12:11, 17 March 2014 Nickv talk contribs uploaded File:Library.png
- 12:11, 17 March 2014 Nickv talk contribs uploaded File:Incident.png
- 12:11, 17 March 2014 Nickv talk contribs uploaded File:Dashboard.png
- 12:10, 17 March 2014 Nickv talk contribs uploaded File:Conversation.png
- 12:10, 17 March 2014 Nickv talk contribs uploaded File:Contact.png
- 12:09, 17 March 2014 Nickv talk contribs uploaded File:Co-worker.png
- 12:08, 17 March 2014 Nickv talk contribs uploaded File:Collaboration.png
- 12:08, 17 March 2014 Nickv talk contribs uploaded File:Change.png
- 12:07, 17 March 2014 Nickv talk contribs uploaded File:Assistance.png
- 12:07, 17 March 2014 Nickv talk contribs uploaded File:Asset.png
- 11:25, 17 March 2014 Nickv talk contribs uploaded File:Activity.png
- 12:59, 14 March 2014 Nickv talk contribs deleted page Creating workspaces (content was: "The key feature of Hornbill that enables you to collaborate with others are workspaces. In a newly set up instance of Hornbill there will be few workspaces so you will need to create one o...")
- 09:58, 14 March 2014 Nickv talk contribs deleted page Create workspaces (content was: "== What are workspaces for? == == Why should I create workspaces before I invite co-workers to the system? == It is best to create some workspaces before you invite ..." (and the only contributor was "Nickv"))
- 15:33, 10 March 2014 Nickv talk contribs deleted page Getting Started Administrator (Duplicate)
- 10:20, 20 February 2014 Administrator talk contribs changed group membership for NeilF from (none) to administrator and bureaucrat (Making admin)
- 12:42, 30 January 2014 User account NeilF talk contribs was created
- 09:04, 30 January 2014 Administrator talk contribs changed group membership for Gerry from (none) to administrator and bureaucrat
- 18:35, 29 January 2014 User account Gerry talk contribs was created
- 17:49, 29 January 2014 Administrator talk contribs changed group membership for Nickv from (none) to administrator and bureaucrat
- 17:46, 29 January 2014 User account Nickv talk contribs was created
- 17:45, 29 January 2014 Administrator talk contribs changed group membership for Alexrgt from (none) to administrator and bureaucrat (Admin privs)
- 17:41, 29 January 2014 User account Alexrgt talk contribs was created
- 10:58, 29 January 2014 Administrator talk contribs changed group membership for Jeffreys from administrator to administrator and bureaucrat
- 14:11, 28 January 2014 Administrator talk contribs changed group membership for Jeffreys from (none) to administrator
- 13:35, 28 January 2014 User account Jeffreys talk contribs was created