Difference between revisions of "Solutions Action Item"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/solutions-action/ Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|Solutions Action|link=https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/solutions-action/]] | ||
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<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
__NOTOC__[[Main Page|Home]] > [[Service Manager]] > [[Incident Requests]] > Solutions | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > [[Incident Requests]] > Solutions | ||
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:* '''Resolve using a solution''' | :* '''Resolve using a solution''' | ||
:: The Solution text is copied into the '''Resolution''' text box and is ready for the Incident Owner to resole the Incident, if a Solution is accepted. | :: The Solution text is copied into the '''Resolution''' text box and is ready for the Incident Owner to resole the Incident, if a Solution is accepted. | ||
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| + | [[Category:HDOC]] | ||
Latest revision as of 22:42, 1 February 2024
This document can now be found at its new location in the Hornbill Document Library.
