Difference between revisions of "Software Asset Management"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/asset-management/software-asset-management Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|Software Asset Management|link=https://docs.hornbill.com/servicemanager-user-guide/asset-management/software-asset-management]] | ||
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<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
__NOTOC__ | __NOTOC__ | ||
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|style="width:73%"| | |style="width:73%"| | ||
==Introduction== | ==Introduction== | ||
| − | Import and view installed | + | Import and view the installed software on our devices. Ratify installed software against license records held across all your vendors. |
|style="width:5%"| | |style="width:5%"| | ||
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== Related Articles == | == Related Articles == | ||
| − | :* [[Asset_Data_Import_Tool]] | + | :* [[Asset_Data_Import_Tool|Asset Data Import Tool]] |
| + | :* [[IT_Operations_Management|ITOM]] | ||
:* [[Manage Assets]] | :* [[Manage Assets]] | ||
:* [[Asset Types]] | :* [[Asset Types]] | ||
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|} | |} | ||
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[[File:SAM_Menu_Option.png|right|300px]] | [[File:SAM_Menu_Option.png|right|300px]] | ||
| − | + | * Software Asset Management User - Needed to view the Software Asset Management views | |
| − | + | * Asset Management Admin - Needed to enable the '''Installed Software''' accordion view for required Asset Types | |
| − | * Software Asset | ||
<br> | <br> | ||
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<br> | <br> | ||
<br> | <br> | ||
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| − | Import | + | == Import Installed Software - List == |
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| + | Import installed software from devices from third-party discovery solutions using the [[Asset_Data_Import_Tool]], or directly from the Hornbill ITOM App using the scheduled '''Asset Import''' job; do this for managed devices once discovered through the Hornbill ITOM app (ITOM is a subscribable App, separate to the Service Manager App). | ||
== View Installed Software == | == View Installed Software == | ||
[[File:SAM_List_View.png|right|600px]] | [[File:SAM_List_View.png|right|600px]] | ||
| − | Software installed on | + | Software installed on devices in your estate - Once installed software is imported against your hardware assets, the list will show all software with the following: |
* Vendor | * Vendor | ||
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Use the '''Vendor''' drop down to filter the installed software list, to only that vendor's products | Use the '''Vendor''' drop down to filter the installed software list, to only that vendor's products | ||
| − | === View | + | === View which Devices Software is Installed On === |
Highlight a software product in the list, to view the right hand side panel, which will show: | Highlight a software product in the list, to view the right hand side panel, which will show: | ||
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== View Installed Software per Device == | == View Installed Software per Device == | ||
[[File:SAM_Per_Device.png|right|400px]] | [[File:SAM_Per_Device.png|right|400px]] | ||
| − | For Asset Types created under the '''Computer System''' | + | For Asset Types created under the '''Computer System''' and, or '''Mobile Device''' Classes, an Asset Administrator can enable the: |
* '''Installed Software Information''' accordion section from the '''Manage Asset Types''' menu option. | * '''Installed Software Information''' accordion section from the '''Manage Asset Types''' menu option. | ||
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* Version | * Version | ||
* When Installed | * When Installed | ||
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[[Category: Service Manager]] | [[Category: Service Manager]] | ||
| + | --> | ||
| + | [[Category: HDOC]] | ||
Latest revision as of 21:17, 26 April 2024
This document can now be found at its new location in the Hornbill Document Library.
