Shared Mailboxes

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Home > Administration > Email > Shared Mailboxes

Introduction

Shared mailboxes are created to allow a group of users to share a single mailbox for both outgoing and incoming email, all using a common email address.

Features

  • Details
  • Mailbox Service
  • Addresses
  • Status
  • Mail Queue
  • Contact Lookup
  • Address Import

Technical Information

Frequently Asked Questions

Which protocol should I use, IMAP4 or POP3?

When Hornbill integrates with your enterprise or public e-mail system for shared mailboxes we only use your mail server to transport mail. Once we read a mail message from your server and move it safely into our database we delete the message on the remote server so in this context both POP3 and IMAP4 do the exact same job. That being said we would recommend that if your server supports it you use IMAP4 simply because its a more modern and more flexible protocol that allows us to get instance mail notifications instead of polling for mail (which is the only option we have with POP3).