Difference between revisions of "Shared Mailboxes"
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==== Why does Hornbill delete mail from my mail server? ==== | ==== Why does Hornbill delete mail from my mail server? ==== | ||
| − | :Hornbill stores all emails it receives into its shared mailboxes into a database, once your mail messages and attachments are in our database they are as safe as the rest of your data on our platform. One of the problems with IMAP and POP3 with the mail systems that implement these protocols is there is generally a finite amount of storage available for mail, so the question about how to keep storage use at manageable levels becomes a complication and an administrative overhead, many systems impose storage limits and message deletion policies. Another good reason is the technical details of how the IMAP and POP3 protocols are implemented. As data sets become large on your mail system, it takes more and more time and network bandwidth to synchronize between Hornbill and your Mail system. For these reasons it works a lot better and is the maintenance free option to move the messages from your mail server to our database. | + | :Hornbill stores all emails it receives into its shared mailboxes into a database, once your mail messages and attachments are in our database they are as safe as the rest of your data on our platform. One of the problems with IMAP and POP3 with the mail systems that implement these protocols is there is generally a finite amount of storage available for mail, so the question about how to keep storage use at manageable levels becomes a complication and an administrative overhead, and to combat this, many systems impose storage limits and forced message deletion policies. Another good reason is the technical details of how the IMAP and POP3 protocols are implemented. As data sets become large on your mail system, it takes more and more time and network bandwidth to synchronize between Hornbill and your Mail system. For these reasons it works a lot better and is the maintenance free option to move the messages from your mail server to our database. |
Revision as of 08:51, 9 July 2015
Home > Administration > Email > Shared Mailboxes
Introduction
Shared mailboxes are created to allow a group of users to share a single mailbox for both outgoing and incoming email, all using a common email address.
Features
- Details
- Mailbox Service
- Addresses
- Status
- Mail Queue
- Contact Lookup
- Address Import
Technical Information
Frequently Asked Questions
Which protocol should I use, IMAP4 or POP3?
- When Hornbill integrates with your enterprise or public e-mail system for shared mailboxes we only use your mail server to transport mail. Once we read a mail message from your server and move it safely into our database we delete the message on the remote server so in this context both POP3 and IMAP4 do the exact same job. That being said we would recommend that if your server supports it you use IMAP4 simply because its a more modern and more flexible protocol that allows us amongst other things to get instant mail notifications instead of polling for mail (which is the only option we have with POP3).
Why does Hornbill delete mail from my mail server?
- Hornbill stores all emails it receives into its shared mailboxes into a database, once your mail messages and attachments are in our database they are as safe as the rest of your data on our platform. One of the problems with IMAP and POP3 with the mail systems that implement these protocols is there is generally a finite amount of storage available for mail, so the question about how to keep storage use at manageable levels becomes a complication and an administrative overhead, and to combat this, many systems impose storage limits and forced message deletion policies. Another good reason is the technical details of how the IMAP and POP3 protocols are implemented. As data sets become large on your mail system, it takes more and more time and network bandwidth to synchronize between Hornbill and your Mail system. For these reasons it works a lot better and is the maintenance free option to move the messages from your mail server to our database.