Difference between revisions of "Service Manager Simple Lists"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-config/setup/service-manager-simple-lists/ Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|Simple Lists|link=https://docs.hornbill.com/servicemanager-config/setup/service-manager-simple-lists/]] | ||
| + | <!-- | ||
<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
__NOTOC__ | __NOTOC__ | ||
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:: This list is used in conjunction with Service Manager In-App reporting (a feature currently in development). It supplies the different categories used to sort the various Service Manager Reports that will be shipped with the feature. The Report Categories specified in this list are relied upon by the Service Manager Application and therefore the existing values should not be changed or any new values added. | :: This list is used in conjunction with Service Manager In-App reporting (a feature currently in development). It supplies the different categories used to sort the various Service Manager Reports that will be shipped with the feature. The Report Categories specified in this list are relied upon by the Service Manager Application and therefore the existing values should not be changed or any new values added. | ||
:* '''Report Table Headings''' | :* '''Report Table Headings''' | ||
| − | :: | + | :: This list is used in conjunction with Service Manager In-App reporting (a feature currently in development). It lists the currently available column headings that can be displayed within the in-app reports shipped with the feature. The Report column headings specified in this list are relied upon by the Service Manager Application and therefore the existing values should not be changed or any new values added. |
:* '''Reports''' | :* '''Reports''' | ||
| − | :: | + | :: This list is used in conjunction with Service Manager In-App reporting (a feature currently in development). It lists the currently available in-app reports that will be shipped with the feature. The Report names specified in this list are relied upon by the Service Manager Application and therefore the existing values should not be changed or any new values added. |
:* '''requestConnectionType''' | :* '''requestConnectionType''' | ||
| − | :: | + | :: When adding a connection to a request either via the Connection action button within the request or via a business process operation it is necessary to specify a connection type. This list supplies the available values. The connection types specified in this list are relied upon by the Service Manager Application and therefore the existing values should not be changed or any new values added. |
:* '''serviceCategory''' | :* '''serviceCategory''' | ||
| − | :: | + | :: The service category is a list of values that can used to help organise the services you create. Service categories are simply a way of grouping or classifying Services. Items can be added or removed from this list to suit your requirements. |
:* '''serviceStatus''' | :* '''serviceStatus''' | ||
| − | :: | + | :: Contains the Service Status values used to manage the services within the Service Portfolio. The status values specified in this list are relied upon by the Service Manager Application and therefore the existing values should not be changed or any new values added. |
:* '''Update Source''' | :* '''Update Source''' | ||
| − | :: | + | :: No Longer used |
:* '''Update Type''' | :* '''Update Type''' | ||
| − | :: | + | :: No longer used |
<br> | <br> | ||
| − | + | --> | |
| − | [[Category: | + | [[Category:HDOC]] |
| + | <!-- service-manager-config/setup/service-manager-simple-lists --> | ||
Latest revision as of 18:05, 8 February 2024
This document can now be found at its new location in the Hornbill Document Library.
