Service Manager Settings

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Introduction

Archiving Emails

The Shared Mailboxes can be configured to automatically move the email into a folder of your choice.

  • servicemanager.email.archive
- The default setting for this is 'ON'
- When this setting is set to 'OFF' the email will remain in its current folder and the default folder setting will be ignored
  • servicemanager.eamil.archiveFolderName
- The default folder name for this is 'Deleted Items'
- This setting applies to all Shared Mailboxes that Service Manager Users have access to.