Difference between revisions of "Service Manager Roles"
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=== Reporting Admin === | === Reporting Admin === | ||
This Role grants the user the ability to Create, Update, and Manage all aspects of reporting within Service Manager. This includes Measures, Widgets, Dashboards, Slideshows, and Reports | This Role grants the user the ability to Create, Update, and Manage all aspects of reporting within Service Manager. This includes Measures, Widgets, Dashboards, Slideshows, and Reports | ||
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This role is great for giving a user read-only access to the CI explorer. This lets them browse through the linked CIs to help with Incident investigation, problem management, or a view of the impact that something may have. Assign this role to user of Service Manager that need to be able to launch the CI Explorer from a request, asset, or a service, but do not need full access to the Configuration Manager app. | This role is great for giving a user read-only access to the CI explorer. This lets them browse through the linked CIs to help with Incident investigation, problem management, or a view of the impact that something may have. Assign this role to user of Service Manager that need to be able to launch the CI Explorer from a request, asset, or a service, but do not need full access to the Configuration Manager app. | ||
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Latest revision as of 22:02, 9 February 2024
This document can now be found at its new location in the Hornbill Document Library.