Difference between revisions of "Service Manager Request Types"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/request-types Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|Request Types|link=https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/request-types]] | ||
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<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
__NOTOC__ | __NOTOC__ | ||
{| style="width:100%" | {| style="width:100%" | ||
| − | |[[Main Page|Home]] > Service Manager | + | |[[Main Page|Home]] > [[Service Manager]] > Request Types |
|style="text-align:right;"|[[:Category:Service_Manager|Index]] | |style="text-align:right;"|[[:Category:Service_Manager|Index]] | ||
|} | |} | ||
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|style="width:73%"| | |style="width:73%"| | ||
== Introduction == | == Introduction == | ||
| − | The Request Types make up the key aspect of Service Manager, providing the raising and tracking of different requests types to facilitate the management and delivery of your services. | + | The Request Types make up the key aspect of Service Manager, providing the raising and tracking of different requests types to facilitate the management and delivery of your services. Access to the different request types is control through each user's rights and roles within Service Manager. |
|style="width:5%"| | |style="width:5%"| | ||
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== Related Articles == | == Related Articles == | ||
| + | * [[Request Settings]] | ||
| + | * [[Custom Buttons]] | ||
| + | * [[Request List]] | ||
|} | |} | ||
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::* [[Problem Records]] | ::* [[Problem Records]] | ||
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::* [[Investigating Problems]] | ::* [[Investigating Problems]] | ||
::* [[Workarounds and Known Errors]] | ::* [[Workarounds and Known Errors]] | ||
| − | |||
== Changes == | == Changes == | ||
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::* [[Change Requests]] | ::* [[Change Requests]] | ||
::* [[Raising Changes]] | ::* [[Raising Changes]] | ||
| − | |||
::* [[Approving, Scheduling, and Implementing Changes]] | ::* [[Approving, Scheduling, and Implementing Changes]] | ||
| − | |||
== Service Requests == | == Service Requests == | ||
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[[Category:Service Manager]] | [[Category:Service Manager]] | ||
| + | --> | ||
| + | [[Category:HDOC]] | ||
Latest revision as of 18:21, 19 April 2024
This document can now be found at its new location in the Hornbill Document Library.
